Thursday, July 15, 2010

Innovations in New Outdoor and Ambient Mediums

Outdoor and Ambient Media campaigns on new mediums

Wednesday, July 7, 2010

Horizontal Asia - A Challenge for the West

Horizontal Asia

Conventional wisdom now intones that the 21st century will be the Asian century, with power shifting inexorably away from the West toward that vast and, for many Westerners, rather vague entity called Asia. If this is the case, and there are grounds for believing it is, we need to clarify what exactly (or even approximately) we mean by “Asia.”

Geographical terms do not in themselves change the lines on maps, but they do shape conceptions and, consequently, behavior. “Asia” is certainly a term whose meaning has changed with historical circumstances and their contexts. In the heyday of Western imperialism, “Asia” typically referred to everything from Suez to Shanghai, with a particular emphasis on those parts of Asia readily accessible to Western navies and merchant ships. But by the third quarter of the 20th century, a series of events—the War in the Pacific, the rise of a communist regime in China, the Korean and Vietnam Wars, the economic ascent of Japan and the Asian Tigers (South Korea, Taiwan, Hong Kong and Singapore)—both narrowed what we took to be “Asia” and underlined its growing importance. For most purposes “Asia” came to mean the north-south coastal region extending from Korea to Indonesia. The fact that the West’s key strategic interaction with the continent was via American naval power reinforced this vertical, maritime conception of Asia, as did late 20th century efforts at regional organization. Often expressed in the concept of the “Asia Pacific”, this particular geostrategic artifice created some odd legacies: Asia’s preeminent economic and political body, APEC, includes Chile but not India, Mexico but not Mongolia.

The vertical idea of Asia has now outlived its usefulness and serves to obscure reality rather than illuminate or shape it. We are not alone in this belief. Robert D. Kaplan sees the return of an old idea of Asia as a “continent reconfigured into an organic whole” that emphasizes its east-west connections. India’s leading strategic commentator, C. Raja Mohan, speaks of the revival of a Curzonian perspective in Indian foreign policy that also views Asia in whole-of-continent terms. As these ideas gain currency, however, there is risk of encouraging the adoption of one half-truth at the expense of another. Perhaps the most prominent variation thus far on the theme of Asia’s strategic reorientation is one focused on the Indian Ocean. Kaplan anticipates a competition there between the naval fleets of Asia’s two emerging powers, China and India. James Holmes and Toshi Yoshihara argue that China’s growing naval reach prefigures its eventual adoption of Mahanian precepts emphasizing the importance of maritime power. The popular “string of pearls” thesis anticipates China building a ring of bases in the Indian Ocean.1

But this focus on naval power ignores the increasing significance of Asia’s vast territorial expanses. If the rise of Japan and the Asian Tigers, all island or coastal nations closely bound to the United States, accentuated Asia’s vertical, maritime identity, then the rise of the great Asian land powers, India and China, and the persisting position and power of Russia, are surely redefining Asia in more horizontal and continental terms. That will matter enormously for the West. Chinese, Indian and Russian influence will grow in the Persian Gulf and Central Asia; and a less maritime Asia will be, unsurprisingly, less amenable to Western maritime power.

This suggests we need to read a little less Mahan and a little more Mackinder as we study up for the next half-century or so. The conceptual challenge for the West is to push out its view of Asia beyond familiar coasts, islands and archipelagos to encompass the continent as a whole. To do so we must have a firm grasp of the related economic, energy and infrastructural trends emerging before our very eyes.

Trade, Energy and Infrastructure

For a good part of the 20th century, economic exchange, or rather the lack of it, helped keep Asia divided. The Soviet Union, India and China evinced little interest in international trade. As late as 1990, official India-China trade was a paltry $190 million. In 1978, China, with 22.4 percent of world population, accounted for only 0.8 percent of world exports (now 19.7 percent and 9 percent, respectively). Up to the early 1990s, the vast bulk of the Russian Far East’s trade was within Russian borders. By and large, all three countries had enough critical resources to satisfy their grinding, public sector-dominated economies. The consequence was to paralyze any movement toward transcontinental economic integration.

All that has changed as Asia returns to its geostrategic roots by way of new economic networks. Decisions by Beijing (in the 1970s) and New Delhi (in the 1990s) to give up Maoist and Nehruvian versions of autarky have released long-fettered market forces in Asia. According to Chinese statistics, China is now India’s largest trading partner, with bilateral trade worth $51.8 billion in 2008. That is 30 percent more than it was in 2007, and more than 40 percent larger than India’s trade with its second-largest trading partner, the United States.

The scope of this change far transcends the China-India story. According to IMF figures, between 1990 and 2006, inter-regional trade involving “emerging Asia” increased by five times; in the same period, trade within emerging Asia increased by 8.5 times.2 These data understate reality, however, for the IMF does not include Russia, Central Asia or the Persian Gulf in this accounting of intra-Asian trade. Between 1992 and 2007, Russian exports to China increased by six times and its imports by 15 times. In the same period, China’s annual imports from Central Asia have gone from a little more than $160 million to almost $7 billion. Between 1990 and 2007, Chinese and Indian imports from the Persian Gulf grew from less than $500 million and $4 billion to $44 and $13 billion, respectively. In the same period, exports from China and India to the Gulf grew from around $1 billion each to $35 and $20 billion, respectively. China is now the single largest merchandise exporter to the Middle East.

More limited bilateral cases are also instructive. Israel is India’s third largest (and most technologically important) external source of weapons. Saudi Arabia has become India’s largest supplier of imported oil and largest export market for basmati rice. In 2009, some 62 Chinese construction companies were working in the Kingdom, employing over 16,000 Chinese workers, while Saudi Arabian state-owned oil company ARAMCO, Exxon Mobil and Sinopec completed a $5 billion refinery project in Fujian. In 1990, four of Iran’s top five export markets were European countries; by 2008, four of five were Asian.

Energy has been a key factor in burgeoning Asian economic ties. China and India have joined Japan, Korea, Taiwan and others in Asia in their dependence on Persian Gulf oil, which now supplies 70–80 percent of Asian import demand. Central Asian and Russian Far East energy resources are also growing elements in this transcontinental energy network. Russia, in particular, is looking to underdeveloped areas in Siberia to ensure that booming state incomes from energy resources persist into the future.

Energy and resource insecurity have become a source of Asian power competition. In particular, China’s active energy diplomacy has spurred other Asian powers to follow suit. Japan’s 2006 national energy strategy requires 40 percent of its imported oil to be developed by Japanese firms by 2030. (Supplies of oil developed overseas by Japanese companies, what the Japanese call “Hinomaru oil”, have recently accounted for about 15 percent of Japan’s oil needs). Accordingly, Tokyo has launched new energy diplomacy initiatives such as its “Central Asia plus Japan” dialogue. Russia has the pleasure of having both China and Japan competitively seeking access to its energy supplies and their associated pipeline needs.

These new trends in energy trade have also introduced tensions into Japan’s relations with the United States. Japan has long relied on U.S. power for the security of its oil supplies, combined with its own generous aid contributions to the Middle East. Yet Tokyo’s alliance relationship with Washington proved a liability in Japanese efforts to develop Iran’s South Azadegan oilfield, a project that could have boosted supplies of Hinomaru oil by 60 percent. Wary of U.S. complaints, Japan dragged its feet, and Iran cancelled the project, leaving China, Russia and India to vie to develop the field. China won. The Azadegan affair is a microcosm of a larger phenomenon: In 1990, Japan was the only Asian country among Iran’s top-five export markets. By 2008, Japan had been joined in the top five by China, India and South Korea.

Competition between Asian powers over energy and resources is not just being played out in the west of Asia. There is obviously a maritime dimension to the competition, too. China is developing its navy and seeking access to port facilities in the Indian Ocean to lessen the vulnerability of its long maritime supply lines to the Persian Gulf. This, in turn, is generating both insecurities and new forms of security cooperation in both the Pacific and Indian Oceans. India recently replaced China as the largest recipient of Japanese aid, while India was the second country (after Australia) to sign a joint declaration on security cooperation with Japan. Japan’s new government is likely, if anything, to accelerate its path to an independent diplomacy and security policy. It is less likely that a Japanese government looking like the present one would have deferred to the United States in the Azadegan field affair.

Asia’s growing economic and energy ties are being reflected in and reinforced by an expanding network of roads, railways and pipelines that are becoming the physical infrastructure of horizontal Asia. Asian oil and gas pipelines used to attract attention due to their failure to get built; that is no longer the case. The 7,000-kilometer pipeline linking Turkmenistan’s significant liquefied natural gas (LNG) reserves to China via Kazakhstan and Uzbekistan opened in December 2009. South Korea’s Daewoo International is leading a consortium with Indian and Burmese corporations to build a $5.6 billion LNG project and pipeline to feed 500 million cubic feet of gas per day from western Burma to western China by 2013. In February of last year, Russia and China agreed on a $25 billion, twenty-year investment to pipe Russian oil into China.

Even pipelines from the Persian Gulf to Asian energy consumers are edging closer to becoming a reality. The long mooted Iran-Pakistan-India gas pipeline might never be built, but the Iran-Pakistan section is under construction, providing a possible starting point—albeit for an eventual Chinese, rather than Indian, terminus. China’s hesitation to finance a pipeline through Pakistan’s troubled Baluchistan province to the port of Gwadar in 2009 probably will not last, given the project’s potential to dramatically shorten China’s sea lines of communication to the Persian Gulf.

The impact of emerging road and inland-waterway networks may be even greater than that of pipelines. In 2006, fulfilling a decades-old ambition, China completed the railway to Lhasa in Tibet. As part of the plan to make Tibet a hub for China-South Asia trade, Beijing is looking to extend this network into northern India, Nepal, Bhutan and Bangladesh. In 2002, civil engineers connected the colonial Burma Road network to a major highway complex in China, thereby directly linking Shanghai via road to Burma’s Irrawaddy Delta. Plans are in the works to link this highway in turn to a new Indian Ocean deep-water port supported by Chinese finance at Kyaukpyu in Burma.

India, meanwhile, is proceeding with highway projects in the restive border province of Sikkim as a way of helping the impoverished province “grow out” of its insurgencies and asserting central government control. India has recently completed a major road project in Afghanistan connecting the southern part of the country to Iran’s key port facility at Chabahar. This follows on from India’s enhancement of road networks with Burma as a key land transport beachhead into Southeast Asia.

On the Continent

The trade, energy and infrastructure connections we’ve just summarized underline how Asia’s markets, and particularly its key sources of energy, are increasingly being found on the continent rather than beyond its shores. They reflect how much the vital interests of Asia’s great powers, the countries at the center of these connections, will continue to be tied to the land even as they develop at sea.

This is not to suggest that we should ignore the growing maritime power and interests of China and India, or even the declining but still significant naval power of Russia. Indian strategists are not wrong to fret about the prospect of Sino-Indian naval rivalry and China’s purported “string of pearls” strategy. It is not wrong for American strategic analysts to note that China’s long sea lines of communication, particularly for energy imports, have become a key vulnerability as well as a justification for its naval build-up. But it is, as we have suggested, only half the story, and very likely the less important half.

The Chinese navy will for some time remain poorly equipped and trained for blue-water operations. China’s long-promised (or feared) aircraft carrier may eventually materialize, but the balance of its naval modernization remains skewed toward keeping U.S. aircraft carriers away from its eastern coastline and Taiwan. And while China’s role in helping Pakistan develop the port of Gwadar is often called the largest “pearl” in its Indian Ocean plans, it can also be seen in a different light. More significant than the port and its strategic maritime implications are the rail, road and pipelines that China is planning on using to link Gwadar to western China. (China has also helped fund a railway line from Gwadar to Dalbandin in central Pakistan, which will be integrated with existing lines linking Pakistan to Iran). These overland connectors will eventually make China less reliant on ports and chokepoints in the Pacific, even as they generate new interests, rivalries and alliances on land.

The latter are already in train: Chinese and Indian fleets may one day maneuver against each other on the Indian Ocean, but New Delhi and Beijing are already engaged in stiff competition on land, particularly among Asia’s weak states. In Burma, for example, China and India are spending huge amounts to develop trade routes and extract primary resources. In Afghanistan, India has invested heavily in infrastructure, while China has become the largest single foreign investor (unsurprisingly, in a mine). Meanwhile, what some see as a Sino-Russian rapprochement might add only greater cordiality to their inevitable competition in Siberia and Central Asia, particularly as Russian fears about asymmetrical Russian-Chinese demographic trends in Siberia continue to fester.

Indeed, it is on land that the internal stability, territorial integrity and ambitions of China, India and Russia as regional and great powers are most at stake. Since World War II, all three have fought major border conflicts with one of the others in areas that represent the soft underbellies of these massive land powers (for example, China versus India in the Himalayas, and China versus Russia along the Amur). For Beijing, economic and infrastructure development in western China, a region that accounts for more than half of China’s land area, is critical to ensuring that its restive continental hinterlands are not left further behind its economically dynamic coast. India faces a similar nation-building challenge in its fissiparous northeast, even as it shadowboxes with Pakistan in Afghanistan to its northwest. For Russia, access to resources in Siberia and Central Asia is critical to its remaining an energy superpower, particularly so if it can no longer be a military one. For all these reasons, Asia’s strategic center of gravity is shifting inland, with major implications for the maritime nations of East Asia, and others, too.

In maritime Southeast Asian states there are deep concerns that China’s and India’s (and even Vietnam’s) economic re-awakening is marginalizing them economically and strategically. In response, maritime Southeast Asia is simultaneously strengthening economic and strategic relations with the United States, India, Japan, China and even with countries of the Persian Gulf. Different as they are from one another, the basic diplomatic strategies of Indonesia, Malaysia, Singapore, Thailand and the Philippines have become quite similar.

Unlike Southeast Asian states, Japan, as maritime Asia’s premier economic and military power, is hardly likely to be marginalized. Yet it too is being forced to respond to shifts in Asia’s strategic fundamentals. More than any other country, Japan is simultaneously seeking closer relations with China and with other countries to hedge against China’s rise. In particular, the rapid growth in Japan’s strategic relations with India is clear evidence that concern over China is leading Japan to seek new strategic partnerships across Asia, not just across the Pacific. Over time, this could tip Japan’s century-old debate over its Asian and Western identities back in favor of its Asian one.

A Challenge for the West

If the implications of a more horizontal Asia are significant for East Asia, the implications for the West are greater still. If we understand that the Asian century is more likely to be a horizontal continental one than a vertical maritime one, then Western naval power, however formidable it remains, may become a diminishing asset. Naval supremacy will provide the West with more limited leverage on the continent than many would like to think, even as it responds to new challenges at sea.

This is particularly apparent when we look at the role of energy in forging a more horizontal Asia. There is no grand scheme behind the increasingly organic connections between Asian energy producers and consumers, but it is nevertheless occurring to the potential exclusion of both Western energy needs and strategic influence. The ability of India and China to meet an increasing proportion of their energy needs via overland pipelines, especially from Russia and Central Asia and perhaps eventually from the Persian Gulf, may well compromise the ability of Western consumers to access these resources and the importance of Western maritime power in securing them. And even where Western maritime power still matters greatly (as in policing the long sea lines of communication between the Persian Gulf and Asia), the efficacy of that power is diminishing. A more horizontal Asia reflects not just enhanced physical overland connections between Asian states, but also political and economic ones. In the past, energy suppliers have welcomed the West’s ability to secure their chief export militarily, but these suppliers also crave stable markets and good prices. For the first time, their fastest-growing markets are now on their own continent, which will be a lot easier to supply if the pipelines now in the planning stages are built.

The politics matters particularly. For Persian Gulf producers, Asian energy consumers are far less demanding politically than their Western counterparts. For Iran, switching from European to Asian markets replaces Western sanctimony with Asian expediency. Even for the seemingly stalwart pro-Western ally, Saudi Arabia, expanding economic, political and military contacts with India, China (from whom it may once again buy medium-range ballistic missiles) and Russia are sensible hedges against over-reliance on the United States, especially if the Al-Saud comes to think that the United States is either too reckless or too timid in the way that it uses its power to protect them.

This is where geopolitics and the delicate matter of geopolitical reputation come together. The permanence and proximity of Asia’s great powers makes for more enduring leverage, commitments and interests such that, in Central Asia and the Caucasus, for example, great power competition mostly excludes the West. Russia is asserting what it sees as its natural and historical rights, with clear implications for everything from the security of gas supplies to Europe to the future of American bases in the region. In an effort to resist this suffocating bear hug, Central Asian states are turning not to the West but to China, something implicit in the founding of the Shanghai Cooperation Organization (SCO). Indeed, Washington’s unwillingness to supply Georgia with weapons and NATO’s general fecklessness during the summer 2008 Russo-Georgian war count in the region as evidence of the West’s unreliability.

Washington’s inability (so far) to bend Iran to its will on its nuclear program counts similarly. Regional states see this as a direct result of growing Russian and Chinese commercial and energy interests in Iran—interests that have been facilitated by Washington’s three-decade political and economic estrangement from Tehran. Indeed, most regional observers understand that Moscow and Beijing’s protestations against the prospect of a nuclear-armed Iran are mere diplomatic eyewash.

In Afghanistan and Pakistan the locals question the long-term commitment of the United States and its allies for reasons particular to their own experiences and circumstances. While the West’s body language is all about leaving, India and China continue quietly building their influence in Afghanistan and, in China’s case, in Pakistan as well. They will enjoy the security benefits if Western efforts there succeed and avoid local opprobrium if they fail.

Afghanistan and Pakistan are countries where Western influence has been relatively strong; what of those where it is weak? In Burma, the junta’s possible nuclear activities add to already strong Western concerns about human rights and drug trafficking. The United States has tried isolation and engagement without notable success. Meanwhile, China and India compete on the ground for influence. Between high-sounding UN resolutions and occasional diplomatic forays, on the one hand, and investment, trade delegations and huge infrastructure projects, on the other, there is not much doubt about which path yields more influence.

The Regionalism Canary

One thing that should already alert us to more constrained Western influence in Asia is the continent’s emerging regional institutions. For many years, “Asian” regional institutions promoted by the United States, Japan, Indonesia, Singapore and Australia, such as ASEAN and APEC, took shape on the basis of maritime strategic assumptions. Roughly twenty years after the explosion of Asia-Pacific and then East Asian regional bodies, horizontal Asia is witnessing a similar outburst. The most prominent is the China-led Shanghai Cooperation Organisation (SCO), established in 2001 with Russia, China, Kazakhstan, Uzbekistan, Kyrgyzstan and Tajikistan as its founding members and India, Pakistan, Iran and Mongolia as observers, with Sri Lanka and Belarus recently as dialogue partners. Supporting this is the annual trilateral meeting of the Foreign Ministers of Russia, China and India inaugurated in 2002. Other, less developed groupings include the Indian-led Bay of Bengal Initiative for Multi-sectoral Technical and Economic Cooperation (encompassing India, Bangladesh, Bhutan, Nepal, Sri Lanka, Burma and Thailand) and the biennial Singapore-led Asia-Middle East Dialogue, open to 49 countries and the Palestinian Authority.

Some of these are proving more effective than existing Asian institutions, especially in the security realm, and some considerably less so. What really distinguishes them is that, unlike the Asia-Pacific experience, most are being organized by Asia’s rising powers and all exclude the United States. Even if these institutions currently coexist happily with more established organs like APEC, because they mirror Asia’s gradual economic and geostrategic reorientation, they have the potential to overshadow existing bodies unless the latter adapt to new realities.

This puts into starker relief calls like that of Australian Prime Minister Kevin Rudd to revitalize the institutional structures of the Asia-Pacific. Unless these efforts take account of new Asian realities they will end up being largely irrelevant. Indeed, the risk is that we in the West are already missing the different way that Asia’s emerging powers define what is Asian. One of China’s leading international relations experts, Professor Jia Qingguo, commenting on the Australian government’s initiative, noted that if you include India in the proposal “you may well need to include such countries as Iran, Iraq and Saudi Arabia, all of which are also Asian countries.” At least, they are Asian in Chinese, Indian and Russian eyes, if not yet in Western ones.

The upshot is that we must draw for ourselves a new mental map of Asia that avoids the error of simply extending our existing maritime conception of Asia to a second ocean. Certainly the rising naval power of China and India deserves attention, but not at the expense of encouraging a peculiar kind of sea-blindness, wherein we are not blind to the sea, but blind because of it. We must rethink mindsets that reflect some three centuries of British and American maritime supremacy. We need a whole-of-Asia concept that combines north-south maritime perspectives with east-west continental ones, and economic perspectives with geostrategic ones. Given the continent’s importance, nothing less will do in the Asian 21st century.

1See Kaplan, “Center Stage for the 21st Century: Power Plays in the Indian Ocean”, Foreign Affairs (March/April 2009); Mohan, Crossing the Rubicon: The Shaping of India’s New Foreign Policy (Viking Books, 2003); and Holmes and Yoshihara, Chinese Naval Strategy in the 21st Century: The Turn to Mahan (Routledge, 2008). The “string of pearls” thesis had its origins in a classified report written by Booz Allen Hamilton for the U.S. Department of Defense. The first public reference was Bill Gertz, “China Builds Up Strategic Sea Lanes”, Washington Times, January 17, 2005. For a general discussion of the term see Christopher J. Pehrson, String of Pearls: Meeting the Challenge of China’s Rising Power across the Asian Littoral, Carlisle Papers in Security Strategy, Strategic Studies Institute, U.S. Army War College (July 2006).2The IMF defines “emerging Asia” as China, India, Hong Kong SAR, Korea, Singapore, Taiwan Province of China, Indonesia, Malaysia, the Philippines, Thailand and Vietnam.

Tuesday, July 6, 2010

How My Start-Up Failed (there are some things they don't teach you at the Business School)

How My Start-Up Failed

He wanted to be the king of condom key chains. But there are some things they don't teach you at the Business School.

by Robert L. Strauss


Illustration by Chris Pyle

There was no doubt about it: I had discovered The Next Big Thing. Like Edison and the lightbulb, like Gates and the pc operating system, I would launch a revolution that would transform society while bringing me wealth and fame. I was about to become the first person in America to sell condom key chains.

I first encountered the condom key chain while working in Bangkok. Faced with a warehouse full of soon-to-expire condoms, the ingenious leaders of a Thai community development organization took the aging prophylactics, sealed them in plastic and attached a key ring with a tongue-in-cheek logo: "In Case of Emergency, Break Glass." They couldn't sell them fast enough.

My belief that the condom key chain would quickly eclipse the legendary success of the Pet Rock was confirmed by a simple market survey. I showed one to my mother. "Robert," she said, "these are the funniest things I've ever seen! Get me 50. I'm going to give them to all my friends." Mom loved it. She thought all her friends would love it. America would love it. What more did I need to know?

Plenty, as it happened. Though I had a Stanford MBA and regularly consulted on multimillion-dollar projects, I didn't know the first thing about starting a business. When I asked a successful classmate how to invoice a customer, he suggested I go to one of the large business-supply warehouses. "They sell 'Business in a Box,' " he told me. "It's got everything you need." I didn't realize he was joking until I asked a clerk for one at Office Depot. While there, I bought a copy of How to Form Your Own California Corporation. I spent $30 on a special seal for all the important documents I would have to emboss. I registered a "doing business as" name. Finally, in anticipation of huge sales, I linked my marketing database with the word processor on my personal computer and invested $10,000 in my venture.

My order of 10,000 key chains was scheduled to arrive from Thailand just in time for the San Francisco International Gift Show. When the shipment came in, I raced to the airport.

"Where are your papers?" the clerk asked.

"What papers?" I asked.

"Customs clearance," he told me.

"Customs clearance?" I said. "I've got 10,000 condom key chains to get to the Gift Show by tomorrow."

"Well, Mr. Strauss, I guess this is where the rubber meets the road," he said, breaking himself up.

Hours later, with papers finally in hand, I backed up to the loading dock. My 10,000 key chains had been shipped in two cardboard boxes. Lifting them from the dock, I noticed that the bottoms of both boxes were discolored with large greasy stains, like the blotches beneath leftover pizza. With the Gift Show starting in less than 24 hours, there was no time to complain about mishandling. Once home, I ripped the boxes open like a kid at Christmas.

I had written a series of clever slogans to supplement the original "In Case of Emergency, Break Glass." There were 2,000 marked "Slippery When Wet" and 2,000 marked "Merging Traffic Ahead" adorned with little yellow yield signs. For Pac-10 schools, I had 2,000 "Beat the Trojans" key chains. How could this miss?

I reached into the boxes to fondle these jewels of schlock merchandising. My hands came away covered with light, clear oil. The key chains were all stuck together; my entire shipment was covered with goo. It didn't take long to realize what had happened.

The outdated, lubricated condoms had been sealed in plastic, and the change of air pressure during shipment had forced the lubricant out through the seams. With the Gift Show beginning the next day, my elbows deep in slimy key chains and my $5,000 payment deposited in Bangkok, I began to panic. I filled the bathtub with hot soapy water, dumped in my 10,000 key chains and began scrubbing.

My love affair with my product soon began to fade. The key chains would not come clean. No matter how much I scrubbed, they still felt as though a posse of banana slugs had just oozed over them. Two weeks later, a friend of mine flew to Thailand on vacation. Back with her went my key chains. A single American woman entering Thailand with 10,000 condoms. She said the customs officials were very accommodating.

The replacement shipment was slime-free. I soon began sales calls on buyers ranging from novelty shops and porno stores to gay rights groups and Planned Parenthood clinics&emdash;customers conspicuously absent from the cases I had studied at the Graduate School of Business. It became all too apparent that the condom key chain was no Pet Rock. My gross profit margin was tremendous, but overhead had driven me $13,000 in a hole that was getting deeper and darker. Retailers told me that what the customer really wanted was a key chain with a usable condom. Soon I had new key chains flying in from Thailand, each capable of holding a single condom. All I needed were 10,000 good prophylactics.

But most manufacturers weren't used to getting orders that large from a single individual. After being turned down by every supplier in the country, I began to have nightmares: I was endlessly in line at Walgreen's buying hundreds of Trojan "family packs." I would wake up wishing that I had followed my classmates into something simple and easy, like investment banking.

Finally, one small-scale manufacturer agreed to sell me the condoms I needed. Fame and fortune were, once again, within reach. Or so I thought.

Then came the fine-print details. According to the Food and Drug Administration, I needed to include a "how to use" guide with each key chain. I realized I needed insurance in case some fool inadvertently Bobbittized himself with my product during a drunken tryst. My conversations with countless insurance agents are among my more forgettable experiences in the business.

"I need product liability insurance," I would say.

"Sure," the agent would reply. "What's your product?"

"Condom key chains," I would answer.

"New market penetration?" the agent would say. This was funny, maybe, the first 10 times.

At long last I had insurance, instruction cards, adhesive logos and 10,000 condoms and key chains. I sat down at the dining room table to put them all together. Two hours later, with my fingers cut and bleeding, fewer than 100 key chains were ready for sale. As I sat there sinking deeper into debt and depression, the only thing I couldn't stop calculating was exactly how big an idiot I was.

Eventually, though, business picked up. People began buying my key chains. Small gift shops in small towns bought dozens and dozens and regularly reordered. I sold thousands to Planned Parenthood clinics&emdash;until I received their corporate counsel's certified letter ordering me to "cease and desist" using their "PP" logo or face immediate legal action. I called my friend.

"Congratulations," he said.

"Congratulations?" I said. "What are you talking about?"

"Hey!" he said. "You're not in business until somebody sues you."

Other customers were satisfied to a fault. There was the account in Houston that bought lots of minimum orders for cash. After several months they increased their order tenfold and asked for 30 days' credit. I sent the shipment and never heard from them again. I tried to recover my money and ultimately spent more than they owed me without collecting a dime.

A Bay Area gift shop used a similar technique on me just before Christmas. Desperate for sales, I sent the order. On December 26, the owner simply closed up shop and disappeared.

I learned a few other lessons during my two years as the king of condom key chains. One was that it's tough to get rich quick with a single item. I learned that a markup of 150 percent doesn't mean much when you're only making 75 cents per item. It took a lot of key chains bought at 50 cents and sold for $1.25 just to pay the phone bill. After selling more than 50,000 pieces, I was $10,000 poorer than when I began. When my inventory dropped below 500, I took the remainder to a local advocacy group for prostitutes.

"Do you think you could use these?" I said to the receptionist, who told me her name was Dark Star.

"Sure, baby," she said. "These are hilarious. You gonna give these to us? I bet you could sell thousands of them."

Robert L. Strauss, MA '84, MBA '84, is a writer based in San Francisco.

Saturday, February 20, 2010

7 Fascinating Love Letters

7 Fascinating Love Letters

There's nothing quite as romantic as spilling your heart out to a loved one in written form, and for as long as humans have been able to write, love letters have been sent back and forth all over the world. There's also nothing quite like reading other people's heartfelt messages, so we decided to gather a few for you to read, ranging from romantic through to sad, funny to unique...

May the Force be with You

It's unfortunate that this next love letter was almost definitely never actually sent to a girl named Jessica, or any girl for that matter, as it's a beautifully conceived plea from a geek of (nearly) the highest order. If it weren't for the mix up between Luke and Han's Tauntauns it would be perfect.

Star Wars Love Letter


Dear Jessica,

You’ve asked me to stop writing these letters. You’ve told me they will never change things between us. But I can’t, Jessica. I can’t just… let you go. Even Darth Vader, an evil Sith lord, couldn’t leave his son to die at the end of “Return of the Jedi”.

You make me feel so safe, Jessica. So warm. I want to crawl up inside you. Like Luke Skywalker crawled up inside his tauntaun to protect himself from the sub-zero temperatures of Hoth, where the Rebel Alliance was hiding from the Galactic Empire.

For you, Jessica, I would dive into the Sarlacc Pit of Tatooine (Luke's home planet) and be slowly digested for a thousand years, like the bounty hunter Bobba Fett. (Even though in the Expanded Universe of the "Star Wars" novels, Fett eventually escapes, which creator George Lucas has accepted as official S-Dub cannon. But my simile still stands.)

Please, Jessica, give you and me a try - or as wise Jedi once said, "Try not...Do, or do not. There is no try." Come on, Jessica. Let's "do" it. Let's French.

Then again, maybe you're right. Maybe we're from different galaxies, far far away from one another. Maybe you're "not the droid" I'm looking for, and I should give up and "move along"...with my heart.

May the Force be with You,

Patrick (3rd row, History)

I ♥ U

This incredible and inventive love letter, written approximately 100yrs ago, was sent by William Weightman to a lady he had seemingly been admiring for some time. Rather than send a normal letter indicating his intentions, William decided to draw pictures to form some of the text. For example, the word 'Dearest' is formed using a small picture of a dear followed by 'est'. Try and work out the message before reading the transcipt.

Picture Love Letter


My Dearest Fanny,

I am writing these few lines to tell you that I cannot live any longer without you. I worship you always. I think you are a beauty and the nicest girl I ever saw and I adore you. Oh exquisite Fanny, do not despise me for loving you so well. I shall be broken-hearted if you desert me. Can you meet me on Monday night, when I will take you to the Star Music Hall. I hate that Bill Robinson, who is hanging after you and I intend to horsewhip him when I see him. I shall be delighted to hear from you at once. Do not let my suit be fruitless. Reply by next post to

Your loving

William Weightman

Thanks For Sleeping With Me

Should you thank someone for that? It all seems slightly desperate, to the point where it transforms all that was written before it.

Thanks for Sleeping With Me Love Letter



What in the heck am I supposed to say...

You've saved my bacon so many times in just recent memory! You have very quickly weasled your way to the center of my heart! I like you because while the rest of the world talks about what they can do for people, you are silently already doing it. You are the most real person I think I have ever met. Thanks for loving me just the way I am and encouraging me to be what I'm not yet. Thanks for sleeping with me... I don't think I've ever said that before...

Love - Beck

I adore you

This letter was written by legendary Mexican artist Frida Kahlo, on the back of an envelope used to hold jewellery whilst staying in hospital. The letter was meant for her husband Diego and was sealed by Frida with a lipstick covered kiss.

I Adore You Love Letter


Diego, my love,

Remember that once you finish the fresco we will be together forever once and for all, without arguments or anything, only to love one another.

Behave yourself and do everything that Emmy Lou tells you.

I adore you more than ever. Your girl, Frida

(Write me)

Teach me what to do

It's hard to confirm whether the following letter is genuine but, as an optimist, I'm going to believe that it is. It was apparently found by a reader of Found Magazine back in 2003, sitting next to a computer in a school library. It's one of the sweetest letters you'll ever read, and incredibly honest to boot.

Teach Me Love Letter


Dear Jessica,

I have a couple of questions

1) Would it be to early to start holding hands?

2) Am I at the "Honey point" yet?

3) let me know if I'm rushing you! OK?*

Thank you for saying yes. The usual answers I get are no way; are you stupid?; NO I already have a boyfriend. Or sometimes I'm to damn shy to ask a girl out.




*I haven't had a lot of girlfriends yet but just teach me what to do and what not to do! Please!

You make me feel secure

Apparently there's a bulletin board within the Mozilla offices which is covered in letters from fans of the company's products. A particularly amusing example is this message from Chris Beckman, a Mozilla devotee who jumps straight in with 'I love you' and continues to gush from then on.

Mozilla Love Letter


Dear Mozilla Corporation,

I love you. This letter is an assingment for our health class. We needed to write a letter to someone who has made an impact on your life. You have, from speeding up my connection, making me feel more secure, or just freeing me from Microsoft. I love Firefox and Thunderbird, but I don't like your naming of FF3 beta, Minefield. Pfft... What kind of name is that? It doesn't fit. Thank you for your programs and the continued development of them.

Good luck with beta release 2.


Chris Beckman

You're a Fool

Discovered by Thomas Pafford whilst taking his dog for a walk, this sad and eloquent love poem is actually written on the back of a restaurant's wine menu.

You're a Fool Love Letter


You're a fool and an asshole to treat me this way,

I've completely adored you from the very first day,

Now I can't get a word. My heart's breaking in two,

My soul and life perforated. And that's due to you,

Give me a clue, a hint, some sign,

What's caused you to repel, retreat and resign.

I love you.